Privacy Policy

Privacy Policy

Effective Date: 17.06.2023

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At Riverbank Recruitment Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect any personal information that you provide to us when you visit our website www.riverbankrecruitment.com ("Website") or interact with our services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

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1. Information We Collect

1.1 Personal Information:

At Riverbank Recruitment Ltd, we recognize the importance of protecting your personal information. When you interact with our website or engage with our services, we may collect personal information that you voluntarily provide. This may include:

• Name: We may collect your full name to address you properly in our communications.

• Contact Details: This includes your email address, phone number, and postal address, which enables us to communicate with you effectively.

• Additional Information: We may collect any other relevant information that you choose to provide to us, such as your employment history, qualifications, and professional background. This information assists us in assessing your suitability for employment opportunities.

1.2 Usage Information:

In addition to personal information, we automatically collect certain information about your visit to our website. This information is collected through various technologies, such as cookies and web beacons, and may include:

• IP Address: Your IP address is a unique identifier assigned to your device when you access the internet. We collect your IP address to understand website usage and diagnose any technical issues.

• Browser Type: We collect information about the type of browser you use to access our website. This helps us optimize the website's compatibility and functionality across different browsers.

• Device Information: We may collect information about the device you use to visit our website, such as the device type, operating system, and screen resolution. This information helps us tailor our website to different devices and improve user experience.

• Browsing Behaviour: We gather information about your interaction with our website, such as the pages you visit, the links you click, and the duration of your visit. This data allows us to analyse trends, evaluate the effectiveness of our content, and enhance our website's performance.

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By collecting this information, we aim to improve our services, enhance website functionality, and provide a personalized user experience. Rest assured that we handle your personal information with utmost care and comply with applicable data protection laws and regulations.

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2. How We Use Your Information

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2.1 Provision of Services:

At Riverbank Recruitment Ltd, we use the information you provide to deliver our comprehensive recruitment services. This includes leveraging your personal data to match you with suitable job opportunities, contacting you regarding potential job openings, and facilitating the recruitment process on your behalf. By utilizing the information you provide, we aim to connect you with employers and opportunities that align with your skills, qualifications, and career aspirations.

2.2 Communication:

We may use your contact information to communicate with you about job opportunities, updates, promotions, or other relevant information related to our services. These communications are designed to keep you informed about potential career advancements, industry trends, and valuable resources that may enhance your job search. Rest assured, we respect your preferences, and you can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication or by contacting our dedicated support team directly.

2.3 Analytics and Improvements:

Continuously striving to enhance our services, we utilize the information collected to analyse and improve the performance, functionality, and user experience of our website. Through careful examination of aggregated data, we gain valuable insights into user behaviours, preferences, and patterns. This data analysis aids us in identifying areas for improvement, refining our service offerings, and optimizing our website's navigation and usability. It also enables us to conduct research and implement necessary enhancements to ensure that our platform remains effective and efficient in serving your recruitment needs.

At Riverbank Recruitment Ltd, we are committed to safeguarding your personal information and utilizing it responsibly to provide you with an exceptional recruitment experience. If you have any concerns or questions regarding how your information is used, please do not hesitate to contact our dedicated support team for further assistance.

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3. How We Share Your Information

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3.1 Disclosure to Third-Party Service Providers:

At Riverbank Recruitment Ltd, we may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services. These service providers are carefully selected and contractually bound to process your data only as instructed by us and in compliance with applicable data protection laws. They may include:

• IT service providers who support and maintain our website, databases, and other technological infrastructure.

• Background check providers who help verify the accuracy of the information provided by candidates during the recruitment process.

• Communication service providers who facilitate the exchange of information between us, our clients, and candidates.

We take reasonable steps to ensure that these third-party providers have appropriate security measures in place to protect your personal data and that they handle your information in accordance with our instructions and legal requirements.

3.2 Compliance with Legal Obligations:

We may disclose your information when required by law, regulation, legal process, or governmental request. This includes situations where such disclosure is necessary to protect our rights, privacy, safety, or property, or to comply with applicable laws and regulations. We may also disclose your information to enforce our contractual agreements, respond to claims or legal actions, and cooperate with regulatory authorities or law enforcement agencies, as permitted or required by applicable law.

Please note that Riverbank Recruitment Ltd will make reasonable efforts to notify you, to the extent permitted by law, in case we are legally required to disclose your information to a third party.

3.3 Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of our business or assets, your personal information may be transferred as part of the transaction. We will ensure that any such transfer is conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

3.4 Data Anonymization and Aggregation:

We may anonymize and aggregate your personal data for statistical or analytical purposes. In such cases, your personal information will be processed in a way that does not directly or indirectly identify you and will be used to generate aggregated insights or metrics about our business operations, industry trends, or candidate profiles. These aggregated or anonymized data sets do not contain any personally identifiable information and do not pose any risk to your privacy.

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We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

If you have any concerns about how your personal information is shared, please contact us using the contact details provided at the bottom of this policy. We will endeavour to address your concerns in a timely and appropriate manner, in accordance with applicable data protection laws.

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4. Security and Data Retention

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4.1 Security Measures:

At Riverbank Recruitment Ltd, we prioritize the security and confidentiality of your personal information. We have implemented robust technical and organizational security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Data Encryption: We utilize industry-standard encryption protocols to safeguard your personal information during transmission and storage.

• Access Controls: Access to your personal data is strictly limited to authorized personnel who require it for legitimate business purposes. We employ role-based access controls and regularly review access privileges to ensure data protection.

• Secure Infrastructure: Our IT infrastructure, including servers, databases, and networks, is equipped with state-of-the-art security measures to prevent unauthorized access and maintain data integrity.

• Staff Training: We provide regular data protection training to our employees, ensuring they understand the importance of data security and are knowledgeable about best practices for handling personal information.

• Incident Response: In the event of a data breach or security incident, we have established incident response procedures to promptly investigate, mitigate, and notify affected individuals and authorities, as required by applicable laws and regulations.

4.2 Data Retention:

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Once your data is no longer required, we will securely delete or anonymize it to ensure its protection.

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The specific retention periods for different types of personal data may vary depending on factors such as the nature of the information, legal requirements, contractual obligations, and business needs. We regularly review our data retention practices to ensure compliance with applicable laws and regulations.

 

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5. Your Rights and Choices

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5.1 Access, Rectification, and Erasure:

We respect your rights regarding your personal information and provide you with the ability to access, correct, update, or delete your personal data. If you would like to exercise any of these rights or have any inquiries regarding your personal information held by us, please contact our Data Protection Officer using the contact details provided at the end of this Privacy Policy. We will respond to your request within the timeframes required by applicable data protection laws.

5.2 Cookies and Tracking Technologies:

We utilize cookies and similar tracking technologies on our website to enhance your browsing experience and gather information about how you interact with our site. Cookies are small files stored on your device that allow us to recognize and remember certain information. By using our website, you consent to the use of cookies and tracking technologies as described in our separate Cookie Policy.

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You have the option to configure your browser settings to refuse all or some browser cookies, or to receive alerts when cookies are being sent. However, please be aware that blocking or deleting cookies may impact the functionality of our website and limit your ability to fully utilize its features.

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For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

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6. Changes to this Privacy Policy

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6.1 At Riverbank Recruitment Ltd, we are committed to ensuring that your personal data is handled in accordance with applicable data protection laws and regulations. We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal obligations. We encourage you to review this page regularly to stay informed about how we collect, use, and protect your personal data. The revised Privacy Policy will be effective as of the date it is posted on our website.

6.2 We will make reasonable efforts to notify you of any significant changes to this Privacy Policy that may impact the way we handle your personal data. Such notification may be provided through our website, by email, or by other appropriate means. However, it remains your responsibility to regularly review this Privacy Policy to ensure that you are aware of any updates or modifications.

6.3 By continuing to use our website or engaging in our services after the revised Privacy Policy has been posted, you acknowledge and agree to the updated terms and practices described therein.

6.4 If you disagree with any changes or updates to this Privacy Policy, you have the right to withdraw your consent and discontinue using our website and services. However, please note that certain features or services may no longer be available to you as a result of such withdrawal.

6.5 We recommend that you retain a copy of this Privacy Policy for your reference and records.

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If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Email: info@riverbankrecruitment.com

Phone: 02035762905

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We will endeavour to respond to your inquiries in a timely manner.